How can we help?

Find answers below or chat with our support assistant.

Common questions

Open Planna+, tap + to create a new plan. When the paywall appears, tap “Restore purchases” at the bottom. Your purchase will be restored automatically via Apple.

Everything is stored locally on your device. Your data stays private and works offline. iCloud sync is planned for a future update.

Absolutely — just select Renovation when creating a plan and it pre-fills common categories like Labour, Materials, and Fixtures. Add, remove, or rename anything.

Create two plans (e.g. “Bali July” and “Japan October”), then tap Compare from the home screen. You’ll see a full side-by-side breakdown by category with the total difference.

Your data will be lost as it’s stored locally. We recommend taking screenshots of your plans before deleting. iCloud backup is coming soon.

Yes — open a plan, scroll to the bottom and tap “Manage categories”. You can rename, reorder, and change the colour of any category.

Refunds are handled by Apple. Visit reportaproblem.apple.com to request a refund from your purchase.

Still need help? Ask us anything.

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Prefer email? Reach us at plannaplus@voicekeys.com.au